Below are some questions we are asked pretty often to save you the trouble of contacting us, but we understand each case is different so feel free to reach out if these don’t help!
Q: What is the lead time for my order?
A: After our proofs are finalized, it should usually take around 3-4 weeks to arrive on your doorstep.
Q: Who covers the shipping?
A: Due to the complexity of each order being custom, we cannot offer free shipping.
Q: Can we change the order once the proofs are approved?
A: Once the proofs are finalized, we cannot change or revert the order.
Q: What payment options are available?
A: We have a host of options ranging from American Express, Bitcoin, Cash App, Discover, Mastercard, Paypal, and Visa.
Q: Can I get a sample of my custom packaging before placing a large order?
A: We do offer paid for samples but the cost is going to vary case by case.
Q: What is the minimum order quantity (MOQ) for custom packaging?
A: We specify all MOQ's on the specific products' listing pages.
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